How can we help?
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
How can I track my order?
You will receive a shipping confirmation email once your order has shipped from our warehouse. It will contain information to track your order.Please keep in mind that delivery time frames begin calculating once your order has shipped out of our warehouse.
How can I exchange an item?
Contact our customer service team at hola@ninety60ninety/com within 14 days of receiving your order to request an exchange. Provide your order number and the item you wish to exchange.
Once approved, you’ll receive instructions on how to send the item back to us. Please ensure the item is unworn, unwashed, and in its original condition with all tags attached.
After we receive the returned item, we will process your exchange and send the new item to you. If there is a price difference, we’ll guide you through the necessary steps to complete the exchange.
Is your site secure?
Our secure servers protect your information using advanced encryption and firewall technology throughout the ordering process.
Most browsers will show a lock icon in the bottom status bar on secure pages. Look for this icon on any web page that asks for your personal information.
To further ensure your security, we use state of the art SSL (Secure Sockets Layer) encryption to protect your personal information from unauthorized use.
Affiliate Program
Get paid to promote Billabong! Become a Billabong affiliate and earn commissions on every sale that you refer to our site. Email us now at hola@ninety60ninety.com
How do I know that a promo code I entered in checkout was applied?
If the promo code applies to an item or the order total, the order summary will display the discount that was applied.
How to buy a gift card?
On the website you can choose one of the gift cards.
Go to this Gift Card Page, select the amount of card you want, fil in the form.